Quality
At homedoctor we are very committed to Quality
That is why we have an Integrated Management System that allows us to offer a controlled and certified quality level under ISO13485 and ISO9001 standards.
ISO13485
At homedoctor, QUALITY is not just an objective, but a fundamental pillar that supports each of our products and services. Obtaining certification under the ISO 13485 standard is a tangible testament to this commitment. This internationally recognized standard specifies the requirements for a comprehensive quality management system (QMS) for the design, development, production, installation, and servicing of medical devices. Achieving this certification involves undergoing rigorous audits and demonstrating the implementation of robust processes that guarantee the safety, effectiveness, and reliability of our devices and technological solutions from their conception to their use by the patient.
ISO 13485 certification goes beyond regulatory compliance; it represents a culture of continuous improvement and proactive risk management at all stages of the product lifecycle. For our patients and healthcare professionals, this translates into the confidence that homedoctor devices, such as our Monitor 4 or the Stetho stethoscope, as well as our application classified as a medical device, are developed and managed under the highest quality standards. It ensures that every aspect, from material selection to software validation and after-sales support, is meticulously controlled to offer safe, effective solutions that consistently meet expectations and the most demanding regulatory requirements, such as the European MDR. It is a guarantee that patient health and safety are at the center of all our operations.
ISO9001
The pursuit of QUALITY at homedoctor extends to all corners of our organization, and certification under ISO 9001 is clear proof of this comprehensive approach. ISO 9001 is the most recognized and adopted quality management standard worldwide, applicable to organizations of any sector and size. Its achievement demonstrates our commitment to implementing a robust and effective quality management system, focused on continuous improvement, process efficiency, and, fundamentally, customer satisfaction. Obtaining this certification means that homedoctor operates under a structured framework that ensures consistent quality in all our services and internal operations.
While specific regulations such as ISO 13485 focus on the quality of medical devices, ISO 9001 underscores our dedication to excellence in all our activities. This certification promotes a culture of quality throughout the company, from customer service to supplier management and the optimization of our workflows. For our users and collaborators, ISO 9001 is an additional guarantee that homedoctor not only offers cutting-edge medical products but also adheres to top-tier quality management principles in every interaction and process. It reinforces confidence in our ability to consistently meet and exceed expectations, ensuring a reliable, efficient, and patient-centric service experience.
Policy and Compliance Certificates
